Returns are eligible within the first 15 days of delivery. Due to the custom nature of our product, items may only be returned for store credit or exchange. Returns must be in new or like-new condition.
RETURNING YOUR ORDER
To authorize a return, email us at email@example.com with the subject “Return Request [Your Order Number]” for approval. If you no longer have your order number, please include the email address and billing name in the body of your email.
Orders are custom-made and cannot be canceled unless the order has exceeded the lead time provided at the time of purchase. In the case of an unmet lead time, you may request a cancellation. A 10% restocking fee may be applied to your cancellation
CANCELING YOUR ORDER
To cancel your order, please email firstname.lastname@example.org with the subject line “Cancellation Request [Your Order Number ]”