What is the best way to contact a member of the saberdefiant team?

We have three ways to contact us. First you may use the online chat feature. We are available most days from 9AM to 4PM MT. For returns and repairs please use our ​Contact Us page to submit requests. You may also email us at support@saberdefiant.com. One of our team members will email you within 2 business days.

When will I get my order?

Typically, orders ship sabers within 5-15 business days of placing the order. When your order ships, you will receive a confirmation email along with a tracking number. If you don’t see it in your inbox, please check your spam folder.
We ship from Melbourne. Once shipped, you may receive your order within 5-10 business days, depending on how far away it was received.
If part of your order is out of stock or pre-ordered items, the entire order will not be shipped until all items are in stock. (Until it is out of stock or pre-ordered items can be shipped.) If you would like available products to be shipped individually, please contact us via our Contact Us page to see if other arrangements can be made.

Can Sabers be dueled with?

Our sabers are rated for full contact dueling. Capable of withstanding heavy dueling, even against kendo bokkens, and nylon hema wasters.
During the machining process, some sabers may develop sharp edges. Before any contact dueling (as with any type of dueling), we recommend wearing proper safety protection for your hands, body and face. This includes but is not limited to: gloves, body armor, face masks, and helmets.
Always take the proper safety measures before dueling of any kind. Saberdefiant is not responsible for any injuries that result from saber play, combat choreography or dueling.

Do you make replica or star wars fx lightsabers from the movies?

No. We are not affiliated with Lucas ltd. or Disney and we will not make Star Wars replica light sabers from any of the movies, video games, comic books. Our designs, colors and sounds do not match anything used the films, games, comics or any other media.

Do you offer rush orders?

We are unable to accept rush requests at this time. We apologize for any inconvenience and appreciate your patience and understanding.